Privacy Policy

Last Updated: January 15, 2025

Welcome to PodKit (the "Platform", "we," "us," "our," or the "Company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. This policy applies to all users of our website, applications, and related services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, billing information
  • Marketplace Credentials: API tokens and OAuth credentials to access your marketplace accounts
  • Listing Data: Product information, variants, pricing, and metadata
  • Communications: Support messages and feedback

1.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, interaction patterns
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies for authentication and analytics

2. How We Use Your Information

  • To provide and improve our Services
  • To process your transactions and subscriptions
  • To sync listings and manage variants across marketplaces
  • To communicate with you about service updates
  • To provide customer support
  • To detect and prevent fraud
  • To comply with legal obligations

We do not sell your personal data.

3. Data Sharing and Disclosure

We may share your information with:

  • Marketplace APIs: To manage your listings on Etsy, TikTok Shop, Shopify
  • POD Providers: To sync variants and fulfillment data with Printful, Printify, Gelato
  • Service Providers: Payment processors (Stripe), hosting (AWS), analytics
  • Legal Requirements: When required by law or to protect rights

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Multi-factor authentication and role-based access controls
  • Secure OAuth 2.0 implementation for marketplace access
  • Regular security updates and patch management
  • Monitoring and logging of system access
  • Secure data centers with physical security controls
  • Employee security training and background checks

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

5. Your Rights

5.1 Access and Control

You can access and update your account information through your dashboard. You can opt out of marketing communications using the unsubscribe link.

5.2 For EEA and UK Users

If you are in the EEA or UK, you have rights to access, correction, deletion, and portability of your data. You may lodge a complaint with your local supervisory authority.

5.3 For California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the following rights:

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your rights
  • Right to correct inaccurate personal information (CPRA)
  • Right to limit use and disclosure of sensitive personal information (CPRA)

We do not sell your personal information and have not sold personal information in the preceding 12 months.

To exercise your rights, contact us at legal@podkit.co. You may designate an authorized agent to make a request on your behalf.

5.4 For Virginia, Colorado, Connecticut, and Utah Residents

If you are a resident of Virginia, Colorado, Connecticut, or Utah, you have rights under your state's privacy law, including the right to access, correct, delete, and obtain a copy of your personal data. You also have the right to opt out of targeted advertising and the sale of your personal data. To exercise these rights, please contact us at legal@podkit.co.

6. Data Retention

We retain your data as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data for legal obligations or business purposes.

7. International Data Transfers

Our services are operated in the United States. If you are located outside the US, your information will be transferred to and processed in the United States in accordance with this Privacy Policy and applicable data protection laws.

8. Cookies and Tracking

We use cookies for:

  • Essential: Authentication and platform functionality
  • Analytics: Understanding usage patterns
  • Preferences: Remembering your settings

You can control cookies through your browser settings.

9. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9A. Third-Party Links and Services

Our Services may contain links to third-party websites and services, including marketplace platforms (Etsy, TikTok Shop, Shopify) and POD providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any information.

9B. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Notification will be provided without undue delay and within legally required timeframes (typically within 72 hours of discovery for certain jurisdictions).

9C. Do Not Track Signals

Some browsers support a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Services do not currently respond to "Do Not Track" signals.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date.

11. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@podkit.co

We will respond to privacy inquiries within 30 days of receipt.